Get in Touch With Us

Got a question about one of the offers on Online Casinos, spotted something that needs updating, or just want to tell us we missed a casino worth covering? This page explains how to reach the team behind the site and what we can (and can't) help with.

How to Get in Touch

Email is the most reliable way to contact us: [email protected]. We read every message and aim to reply within two working days, though it can take a little longer during busy periods.

A quick summary of what your message is about helps us route it to the right person faster — whether that's a factual query, a correction, or something to do with one of the operators we cover.

What We Can Help With

• Questions about our reviews — Want more detail on how we rated a site like Raging Bull, Ignition, or any other name on our list? Ask us directly.
• Corrections — Bonus terms, licensing details and payment options change often. If something looks out of date, tell us and we will check it against the operator's current terms.
• Content suggestions — If there's a topic you'd like us to cover in more depth, such as a specific banking method or a state's rules, let us know.
• General site feedback — Anything that would make the site more useful to you as a reader.

What We Can't Do

We are an independent comparison and review resource, not a casino operator, payment processor, or regulator. That means we cannot:

• Process deposits, withdrawals, or account verification on behalf of a casino
• Resolve disputes about a specific bonus, wager, or withdrawal — those need to go to the casino's own customer support first, and to the relevant state gaming regulator if unresolved
• Offer legal, financial, or tax advice related to gambling activity

If your enquiry relates to an active account, deposit, or withdrawal, please contact the casino's own support channel directly — most operators offer live chat or email support listed on their site.

If You Need Responsible Gambling Support

If gambling has stopped being enjoyable, or is affecting your finances, relationships, or wellbeing, please mention this in your message and we will point you toward appropriate resources. You can also reach the National Council on Problem Gambling helpline at 1-800-522-4700, available around the clock, or look into self-exclusion programs offered by licensed operators and by your state's gaming authority. Most regulated casinos also let you set deposit, loss, and time limits directly in your account settings — worth doing before you start playing, not after.

A Note on Accuracy

Bonus offers, wagering requirements, and licensing details are supplied by operators and can change without notice. We work to keep our comparisons current as of 2026, but if you're about to claim an offer, always check the operator's own terms page first. If you've found a discrepancy between what we've published and what a casino currently offers, that's exactly the kind of message we want to receive.

Readers researching options outside the mainstream regulated market may also find our guide to non-GamStop casinos useful as background reading, though the eligibility and legal considerations there differ from the licensed US operators featured on this site.

What Happens After You Send a Message

A real person reads and responds to every email — we don't rely on automated replies to close out enquiries. If your question needs research or a follow-up with an operator, we'll tell you that rather than leave you waiting without an update.

Thanks for taking the time to reach out. Whether it's a correction, a suggestion, or a general question, your message helps keep this site useful for the next reader comparing online casinos.